Cancellation and withdrawal conditions

Group courses and private lessons take place in all weather conditions.

Cancellation is possible by phone until 10 a.m. of the previous day at the latest (by e-mail 36 hours before) without incurring a cancellation fee.

If the cancellation takes place at a later time, the Postalm ski school is entitled to charge the agreed tariff up to the extent of a full day.

For group courses and private lessons which have already begun, a refund of payments made is only possible in the event of accident or illness, on presentation of a medical certificate from a local doctor. The amount to be refunded will be recalculated on the basis of the services actually rendered for this period (difference between the services paid for and those actually rendered).

For example: 5 days purchased - 2 days attended: if we charge a 2 day course.
Did you pay BAR ? : we can pay out the return money
Did you pay by card? : we can issue a voucher - valid one year.

In case of cancellation during a service in progress or in case of no-show at the agreed date, no refund will be made

Weather-related breakdowns and breakdowns due to unforeseeable circumstances ( `force majeure `, infirmity with cable car, accident ) will not be compensated.